We are committed to delivering your carefully curated selections with efficiency and care. All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays. Our fulfillment team ensures that each item is meticulously inspected and securely packaged to maintain its quality during transit. Whether you're shopping for everyday essentials or seasonal favorites, our logistics network is optimized to meet diverse delivery needs.

Delivery timelines vary based on your location and selected shipping method. Domestic orders typically arrive within 5-10 business days after processing, while international shipments may require 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs clearance may occasionally extend these estimates. For time-sensitive purchases, we recommend placing orders well in advance.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order's total value and destination. Seasonal promotions may include temporary free shipping thresholds—check our homepage for current offers.

Currently, we ship to over 50 countries across North America, Europe, and select Asia-Pacific regions. Some remote areas or islands may have restricted delivery options due to carrier limitations. During checkout, our system will automatically indicate if your address is serviceable. For inquiries about specific locations, please contact [email protected].

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. Most carriers provide real-time updates, including estimated delivery dates and any delivery exceptions. If you haven't received tracking information within 3 business days, check your spam folder or log into your account for order status updates.

While we strive for seamless deliveries, occasional delays may occur due to carrier issues or customs inspections. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please contact our support team at [email protected] with your order number. For lost packages, we'll initiate a carrier investigation and provide solutions within 5 business days.

International shipments may be subject to customs fees, taxes, or import duties determined by your local regulations. These charges are the customer's responsibility and are not included in our pricing. We declare all packages at full value as required by law. To avoid surprises, we recommend consulting your country's customs office prior to ordering. Note that customs processing times are beyond our control and may add to delivery durations.